1 Hum kaun hain
Feel & Joy chalata hai Feel & Joy. India ke Digital Personal Data Protection Act, 2023 (DPDP Act) mein hum “Data Fiduciary” hain: tumhara data kyun aur kaise use hoga, yeh hum tay karte hain. Tum “Data Principal” ho: jiska data hai.
Yeh notice seedhe shabdon mein batata hai ki hum kya lete hain, kyun, kaun dekhta hai, kitne time rakhte hain aur tum kya kar sakte ho. Hamari Terms of Use, Cookie Policy aur No Refund Policy bhi padho.
2 Hum kya data lete hain
Hum sirf wahi lete hain jo Feel & Joy chalane ke liye zaroori hai. Neeche ka koi data kisi aur se kharida nahi jaata.
| Kya | Detail | Kahan se aata hai |
|---|---|---|
| Tumhara account | Naam ya nickname, email, password (scrambled rakha jaata hai, hum padh nahi sakte), janam tithi, bhasha, aur Google ya Facebook se login ho to profile photo ka link. | Tum, ya Google / Facebook jab tum unhe chuno |
| Tumhara couple space | Couple ka nickname, city, chhota bio, boundaries, safe word, partner kaun hai, dusre couples se connections, aur meetup ke liye tumhare likhe notes. | Tum |
| Site pe tum kya karte ho | Kaun se Digital Sex Tablets kharide ya khole, kahan tak pahunche, ratings, save kiye tablets, Desire Match ke jawab, save ki positions, daily scratch cards. | Feel & Joy use karte time ban jaata hai |
| Payments | Order number, amount, status, time aur payment gateway ka reference. Card, UPI aur bank details gateway ke apne page pe daale jaate hain. Hum unhe kabhi dekhte ya rakhte nahi. | Tum aur CCAvenue (hamara payment gateway) |
| Hume bheje messages | Tumhara naam, email, phone (agar do) aur jo tum hume likhte ho. | Tum |
| Saboot ki tumne haan boli | Jab bhi tum kisi baat pe haan bolte ho (18+ check, cookie choice, sign-up pe terms, tablet se pehle rules), hum save karte hain ki tumne kis cheez ki haan boli, kab, hamari policy ka kaun sa version dekha, aur tumhara IP address, device ka type, operating system, browser, screen size, time zone, bhasha aur woh page jahan tum the. Cookie mein ek random number ek browser ki choices ko jodta hai. | Tumhara browser, jab tum haan bolte ho |
| Technical details | IP address, browser aur device ka type, aur jin pages pe error aaya, server logs mein security aur fault theek karne ke liye. Website analytics sirf tab jab tum allow karo (Cookies dekho). | Tumhara browser, apne aap |
Yahan tum jo save karte ho wo bahut nijji hota hai, jaise tumhari pasand, boundaries aur couple ke roop mein tum kaise khelte ho. Kanoon ise alag category nahi maanta, phir bhi hum sab kuch extra dhyan se sambhalte hain.
3 Data kyun use karte hain
Hum tumhara data sirf in kaamon ke liye use karte hain, aur bina poochhe kisi aur kaam ke liye nahi:
- Account chalane ke liye: login karana, tumhari bhasha yaad rakhna, tumhari library dikhana.
- Tum adult ho yeh check karne ke liye: tumhari janam tithi isi ke liye aur site ko 18+ rakhne ke liye use hoti hai.
- Jo kharida wo dene ke liye: gateway se payment lena, tablet unlock karna, partner ke saath share karna.
- Jo couple features tum chalu karo: couple space, Desire Match, Circles aur Duo Nights sirf tumhare chune hue choices ke hisaab se chalte hain.
- Madad aur shikayat: tumhare messages aur data requests ka jawab dena.
- Safety aur security: fraud rokna, galat vyavhaar block karna, 18 se chhote ko bahar rakhna aur fault theek karna.
- Kanoon maanna: tax aur accounting records rakhna, authorities ke kanooni requests ka jawab dena.
- Saboot rakhna ki tumne haan boli: tumhari haan ka record (time, IP address aur device details ke saath) rakhna taaki poochhe jaane pe dikha sakein, aur galat use rokne ke liye.
- Site kaise use hoti hai samajhna: website analytics, sirf tab jab tum cookie banner mein haan bolo.
Hum tumhara data bechte nahi, uske base pe ads nahi dikhate, aur tumhare jawab ya boundaries ko marketing ke liye kabhi use nahi karte.
5 Tumhara consent, aur wapas lena
Account banate time hum ek box tick karne ko kehte hain: tum 18+ ho, Terms maante ho aur yeh notice padha hai. Yeh box pehle se tick nahi hota, aur cookies se alag choice hai.
Tum kabhi bhi apna consent wapas le sakte ho, utni hi aasani se jitni se diya tha:
- Cookies aur analytics: kisi bhi page ke neeche “Cookie settings” use karo.
- Tumhara account aur data: Privacy centre se sab download ya delete karo.
Agar tum account ka hi consent wapas lo, to hum account nahi chala sakte, isliye wo delete ho jaayega. Consent wapas lene se pehle jo kaam kanoon ke hisaab se ho chuke, wo undo nahi hote.
6 Kitne time tak rakhte hain
| Data | Kitna time |
|---|---|
| Account, couple space aur play data | Jab tak tumhara account chalu hai. Delete karne pe hat jaata hai. |
| Order aur payment records | Jitna Indian tax aur accounting kanoon maange (8 saal tak). Account delete karne ke baad wo tumse jude nahi rehte. |
| Hume bheje messages aur shikayatein | Band karne ke baad 3 saal tak, taaki follow up kar sakein aur dikha sakein ki kaise handle kiya. |
| Tumne kis baat ka consent diya uska record | 3 saal tak, saboot ke roop mein. Account delete karne pe record rehta hai par tumhari taraf nahi dikhata: poora IP address aur device details hata diye jaate hain. |
| Server logs | Thoda time, aam taur pe 90 din ya kam. |
| Tumhari cookie choice | Tumhare browser mein 6 mahine, phir dobara poochhte hain. |
Jab data ki us wajah se zaroorat nahi rehti jiske liye liya tha, hum use delete kar dete hain.
7 DPDP Act mein tumhare adhikar
- Jaano aur copy lo: dekho hum kaun sa data rakhte hain, kyun use karte hain aur kis se share karte hain. Privacy centre mein ek click mein download kar sakte ho.
- Theek karo, poora karo, update karo: Privacy centre mein naam badlo, ya kuch aur theek karwane ko kaho, galat ho to janam tithi bhi.
- Delete karo: Privacy centre mein khud apna account aur data delete karo. Hum sirf wahi rakhte hain jo kanoon rakhne ko kehta hai (payment records).
- Shikayat karo: neeche hamare Grievance Officer ko likho. Hum 48 ghante mein jawab dete hain aur 15 din mein poora karne ki koshish karte hain.
- Kisi ko nominate karo: ek vyakti ka naam do jo tumhare marne ya khud na kar paane par yeh adhikar use kar sake.
Koi adhikar use karne ke liye Privacy centre ya request form use karo. Kuch bhi share ya delete karne se pehle hum confirm karne ko keh sakte hain ki tum hi ho. Hamare grievance process ke baad bhi santusht na ho to Data Protection Board of India mein shikayat kar sakte ho.
8 Sirf adults ke liye
Feel & Joy sirf 18 saal ya usse zyada umar ke logon ke liye hai. Join karte time janam tithi check karte hain aur andar aane se pehle umar confirm karwate hain. Hum jaankar 18 se chhote ka data nahi lete aur bachchon ko track ya profile nahi karte. Agar lagta hai 18 se chhote ka account hai, to turant contact form se batao, hum use delete kar denge.
9 Tumhara data surakshit rakhna
Hum sahi suraksha upay use karte hain: passwords scrambled rakhe jaate hain taaki koi, hum bhi, padh na sake, payment details hamare servers tak aati hi nahi, admin tools kuch hi logon ko milte hain, aur hum software update rakhte hain. Koi bhi system poori tarah surakshit nahi hota, isliye ek mazboot password rakho jo kahin aur use na ho.
Agar koi personal data breach tumhe affect kare, to hum tumhe aur Data Protection Board of India ko kanoon ke hisaab se batayenge, aur samjhayenge ki kya hua aur kya karna hai.
10 India ke bahar data
Hamare kuch providers, jaise Google (analytics aur login) ya Facebook (login), India ke bahar ke servers pe data process kar sakte hain. Hum yeh sirf wahi allow karte hain jahan DPDP Act allow karta hai, aur sirf upar likhe kaamon ke liye.
12 Tumhari zimmedari
DPDP Act tumse yeh bhi kehta hai: sahi details do, kisi aur ban kar mat aao, jhooti shikayat mat bhejo, aur kanoon maano. Nahi maanoge to hume tumhara account band karna pad sakta hai.
13 Is notice mein badlav
Agar hum data use karne ka tarika kuch aisa badlein jo matter kare, to upar ki date update karenge, site pe notice dikhayenge, aur jahan kanoon maange wahan dobara consent poochhenge. Purane versions maangne pe mil jaate hain.
14 Contact aur Grievance Officer
Apne data ke baare mein kuch bhi ho to hamare Grievance Officer ko likho:
Abhi bhi koi sawaal hai?
Hume likho, ek asli insaan 48 ghante mein jawab dega.